When Chromebook printing does not work…

A few troubleshooting tips when chrome devices do not print

These settings can be adjusted in the Google Admin Console. Navigate to Devices -> Chrome -> Printers

  • Make sure the IP address of the printer is static and did not change
  • In the Host field, use the printer IP address (instead of the hostname)
  • Change protocol LPD to IPP. We’ve had to do this with Kyocera devices
  • Make sure “Allow for users in this organization” is enabled

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