Microsoft Teams Microphone issue on Lenovo Laptops

When using Microsoft Teams, if the microphone picks up your voice when you speak directly into it, but does not when you are speaking in the microphone’s peripheral areas, we have a potential solution. 

For issues related to omni-directional mics. Example: mic cuts out when users turn their head away from laptop

  1. Right-click on the sound icon in the taskbar 
  2. Select Sounds
  3. Select Recording at the top of the window
  4. Click on Microphone Array
  5. Select Properties at the bottom right
  6. Select the Enhancements tab
  7. Check the box for Disable all sound effects

 For issues related to overall low mic volume in meetings

  1. Select Let me pick from a list of available drivers on my computer
  2. Press the Windows Key or click in the search bar in the taskbar
  3. Under Audio inputs and outputs, select the microphone, often labeled as Microphone Array
  4. Right-click on the mic and select Update driver
  5. Select Browse my computer for drivers
  6. Type Device Manager and press Enter
  7. Select Next and close Device Manager