Canopy IT Solutions has helped us map our network so that for the first time since I have been at the school I have a visual guide to how the network is set up and fits together. During his regular visits to the school, Bob has worked well with our teachers and other staff on troubleshooting specific issues; upgrading our systems, individual machines and software; and suggesting solutions to potential problems before they become actual problems. We have resolved issues that lingered for years before Canopy IT Solutions came on the scene.